Virgin

In a deal with software provider, Gamesys, Virgin Casino launched in New Jersey in 2014. Virgin has an established land-based partner in the shape of Tropicana, the legendary Atlantic City casino. In fact, Tropicana already operates its own successful online casino.

With UK software giant Gamesys on board, Virgin — who has experience with their own overseas online casino and poker brand — has wasted no time in building up one of the safest online casinos. Games can be played on desktop or tablet, and players in NJ can enjoy a secure experience every time.

Virgin Casino welcome bonus

Virgin online casino boasts about their welcome promotion that promises ‘real cash, not bonus money.’ The welcome bonus for new players is actually a cashback offer, rather than a deposit match.

You will need to make a first deposit of at least $10 to take advantage. If your net losses exceed 90% of the deposit within your first seven days of playing, you can claim some money back, a maximum of $100.

Real cash back welcome bonus:

Minimum deposit: $10
Maximum cashback: $100

It’s encouraging to see a NJ casino trying something different, rather than offering the same unachievable deposit match bonuses touted by other casinos.

Who can play at Virgin US Online Casino?

Like most trusted online casinos, you must meet the minimum gambling age of 21 and be physically located in New Jersey to create an account at Virgin. These are requirements under gambling laws in the state.

Before you can begin to play, you must also download a geo-location plugin from the Virgin site. Geo-location is used by the casino to make sure you are located within NJ state lines. Virgin Casino is big on VPNs and Remote Desktop Software, so if you are playing with either software, you are likely to be blocked.

Virgin Casino browser-based software

Virgin Casino’s desktop software can be accessed through an up-to-date web browser. There is no need for a download first, but we recommend having the latest Adobe Flash Player installed for the full experience.

The lobby at Virgin is modern and simple to view, but it has obviously been designed for use across multiple platforms. The tile layout for games looks like a mobile casino client, and that doesn’t always work on desktop software. We think the Virgin online casino lobby is crying out for a filter option so you can access only the games you really want.

That said, each game comes with both Demo and Real Money options, and there is basic information on all table games and slots.

Virgin Casino smartphone application

Virgin offers a download mobile app for both iOS and Android users. You can access the iOS app from the App Store, but Android players will need to download the client directly from the casino site.

If you’re on an Android device, make sure you’re running Android 4.2 or above and save about 30MB for the app. You will also need to change your Settings to enable Unknown Sources.

So, how does the mobile app compare to the desktop client? Like most of the best real money casino apps, it’s fairly impressive. You can play approximately 30% of the slots, and the innovative lobby tile design makes it perfect for tablets and smartphones.

Games at Virgin Online Casino

Although more games are offered by the best online casinos for real money, there are around 300 games and slots to play at Virgin Casino. Most games let you play for free at first. You can choose from the latest video slots and table games like blackjack and craps, and there is a fully stocked 90-ball bingo lobby.

One highlight of the Virgin lobby is the Community Jackpot. Play any game at the site for real cash and you might discover a special key on the screen. This key may reveal one of four prizes — $500 (Red), $1,000 (Silver), $5,000 (Gold), or $10,000 (Platinum). The community element is unique — when someone hits the jackpot, everyone who played that game in the previous hour will win a share of the cash too.

Noticeably, there is no live dealer lobby at Virgin, and this is something Virgin and Tropicana might want to look at going forward. If you’re set on playing live dealer games, our online casino reviews highlight other great options that do offer immersive live casinos with professional dealers.

Online Slots

In terms of video slots, Virgin disappoints in comparison to other popular NJ casinos. There are just over 200 5-reel slots, but within these, there is a very good selection of exclusive games. Stakes start at 1 penny for most slots,  with a max bet of $100 on the majority of games. 

Exclusive games include the likes of Wonders of the Deep from Gamesys. The gameplay is not fantastic, but there are some big jackpots. The top prize for five wilds in Wonders of the Deep, for example, is 10,000 coins. Also exclusive to Virgin is Wonderland, a fantasy-themed progressive jackpot and four separate bonus rounds.

Regular slot games include popular releases like Motorhead and Jimi Hendrix from NetEnt, IGT’s Da Vinci Diamonds, and WMS’s awesome Raging Rhino with 6 reels and 4,096 ways to win.

Featured titles:

• Wonders of the Deep (Gamesys)
• Wonderland (Gamesys)
• Asgardian Stones (NetEnt)
• Da Vinci Diamonds Dual Play (IGT)
• Cleopatra Plus (IGT)
• Raging Rhino (WMS)

Online Video Poker

Virgin Casino doesn’t have too much in the way of video poker games, but what the casino lacks in quantity it makes up for in quality.

You can play IGT’s Game King video poker for as little as $0.50 per hand. But spare some bankroll for Double Bonus Poker, a unique video poker variant that has three four-of-a-kind bonus payouts.

Featured games:

• Game King Bonus Poker
• Game King Jacks or Better
• Five Play Draw Poker Multi-Hand
• Game King Double Bonus Poker

Online Blackjack

Virgin spreads over half a dozen blackjack variants. Live dealer blackjack is not available, but you can play some great NetEnt titles like Classic Blackjack, and no-nonsense Gamesys variants like Multihand Blackjack. Stakes start low, around the $0.50-$1 mark for classic blackjack games.

Featured blackjack games:

• Classic Blackjack (NetEnt)
• Atlantic City Blackjack (Gamesys)
• Vegas Downtown Blackjack (Gamesys)
• Multihand Blackjack (Gamesys)
• Vegas Strip Blackjack (Gamesys)
• Single Deck Blackjack (Gamesys)

Online Roulette

Gamesys is responsible for most of the roulette games in the casino lobby. Single Zero Roulette is Gamesys’s version of European Roulette, and there is a high stakes version with a top bet of $4,000 per spin. You can also play classic American Roulette and European Roulette from NetEnt.

All games load instantly in a browser, but make sure you have Adobe Flash installed before you hit the lobby.

Featured roulette games:

• European Roulette (NetEnt)
• American Roulette (NetEnt)
• French Roulette (NetEnt)
• Single Zero Roulette (Gamesys)
• Single Zero Roulette High Stakes (Gamesys)

Other games

Virgin has a good bingo lobby, offering 90 Ball Bingo. This is a fun variant of bingo that’s not found at all US online casinos and is an excellent addition to the site.

With 90 Ball Bingo, you have more ways to win, and if you hit multiple winning patterns, you’ll have a shot at hitting the Super Jackpot. There is one free game running every half hour, but real money games are priced at $1, $2, and $5.

If you are a fan of more obscure casino games, you can try Pai Gow Poker, craps, or baccarat for real money or demo play. There are also two keno games, including Fortune Teller Keno with a 10,000x multiplier feature.

Featured other games:

• Hi-Lo
• Pai Gow
• Three Card Poker
• Keno
• Craps
• Baccarat

VIP program and promotions at Virgin Casino

Virgin really delivers on its selection of promotions, which range from daily free games with daily prizes to deposit bonuses and refer-a-friend offers.

You will find that promotions vary from day to day and week to week, but typical examples include Playback on net losses, refer-a-friend bonuses, and cashback on slots losses.

You can win free spins with selected ‘Daily Free Games’ titles. The range of games isn’t always great but Virgin Casino usually chooses popular titles. To win, play the special slots and unearth bonus eggs. At the end of the month, play the special game to break open the eggs and discover your prize.

Loyal customers can earn V*Points for every game they play. 1 V*Point can be earned for every $40 wagered on slots, every $15 on bingo, and $100 wagered on all other games. Once you reach 20 V*Points, you can redeem them for Bonus Money. Bonus Money can be converted into real money once the wagering requirements are met.

If you’re a big regular player, you can join the Virgin Casino VIP program. VIP benefits include premium tickets to sporting events and parties, weekend discounts, and fine dining certificates. You can also enjoy big multipliers on your V*Points total.

Deposit options at Virgin Casino

If you’re looking for the best crypto casinos, Virgin falls short—there are no cryptocurrencies available on the platform. However, there are several other options to choose from.

Virgin recently upgraded its instant-check (ACH) payment option for players making deposits and withdrawals. In fact, we found that ACH is the quickest way to deposit money into your account. Of course, you will need a valid US driver’s license and bank routing number to get started.

Like all Visa card casinos, you can use a valid credit cards (Visa, Mastercard, and Amex) to make USD deposits. However, despite improvements on acceptance rates, too many deposits are being rejected by Virgin for it to be classed as one of the best credit card casinos. We estimate that up to 30% of credit card deposits are rejected.

As an alternative, you can make straight online bank transfers from dozens of US banks, and limits are high — $1,500 daily and $3,500 weekly. Or, if you prefer offline deposits, you can use PayNearMe at your local 7/11, or visit the casino cage at Tropicana Casino in Atlantic City.

Deposit methods:

• VIP Preferred (ACH/Instant e-Check)
• Credit/Debit Cards (VISA & MasterCard)
• Online Bank Transfer
• PayNearMe Cash
• Skrill
• Casino cage at Tropicana Casino & Resort AC

Withdrawal options at Virgin Casino

You can make withdrawals from your Virgin Casino account if you have verified your email address. There are only five cashout options but that’s in keeping with most of Virgin Casino’s NJ rivals.

You cannot make withdrawals to a US credit or debit card, but luckily, there are some alternative methods to check out. For example, you can withdraw a maximum of $5,000 per ACH (Automatic Clearing House) bank transfer and there is a minimum check withdrawal of $20.

There are also two e-wallet solutions — Skrill and NETELLER. E-wallets are usually the fastest payout casinos offer, but you can only cash out using an e-Wallet if you used the same method to make your last deposit.

Withdrawal methods:

• VIP Preferred (ACH/Instant e-Check)
• Check
• Casino cage at Tropicana Casino & Resort AC
• Skrill

Virgin Casino customer support

Virgin Casino has friendly and helpful customer service. Chat support is available 24 hours per day, Monday to Sunday, but you can also use a toll free phone line or direct email form.

Virgin Casino scored highly for its customer support. It’s refreshing to see both toll-free phone support and 24-hour live chat for players.

Email: On-site form
Phone: 844-737-7616 (toll free)
Live chat: 24 hours

Brief history of Virgin Casino

Virgin Casino was one of a second wave of regulated online gaming sites to launch in New Jersey. It went live in early 2014 in a deal with software giant, Gamesys, Tropicana Casino’s software partner. Tropicana had already launched its own online casino in 2013, as one of the first operators to open up in New Jersey.

Virgin Casino’s launch gave Tropicana the push it needed to become one of the Garden State’s biggest online gambling providers. In terms of overall revenue since launch, Tropicana/Virgin sits around third place behind the likes of Borgata/bwin.party and Golden Nugget/Betfair.