Planet 7 is an RTG-powered offshore online casino that offers instant play games from its primary software supplier and Spinlogic, totaling over 200 slots and 20+ other games. The US-friendly online casino went online in 2009, promising to deliver exciting deposit bonuses, such as their current 200% welcome bonus, free spins, and slot tournaments.
However, this turned out to be nothing but smoke and mirrors for a long-running and widely abhorred scam operation. Planet 7 is part of a rogue casino group intent on keeping your money, refusing to pay your winnings, and praying on unbeknown beginner gamblers.
Planet 7 is operated by BTK Ltd Casinos, a company linked to Crystal Palace Group. This group is one of the numerous fronts used by Virtual Casino Group / Ace Revenue, a network of rogue international online casinos that have been ripping players off since the early 2000s. Casinos that belong to this network are notorious for delayed payments, voiding player winnings, dishonest terms and conditions, and outright stealing of customer money.
Although it’s difficult to determine whether Planet 7 denies withdrawal requests for no reason, (as Virtual Casino Group sites typically do this to players who do not seek third-party arbitration), there is plenty of evidence that they employ delaying tactics and weaponize their bonus terms conditions to cheat players out of their winnings in a quasi-legal way. It’s a smart move that allows the casinos to remain operational despite being a scam.
At this point, it should be noted that Virtual Casino Group is run by Navtej Kohli, a man convicted to four years in federal prison for running a mail fraud scheme in the 1990s. Upon completion of his prison sentence for fraud and conspiracy, Kohli went off the radar for a while. However, he soon resurfaced in Costa Rica in 2002 and was up to his old tricks, using his new internet casino business to scam people.
The problem with Kohli’s real-money online casinos is that they simply refuse to go away – once the first sites were determined to be engaged in scamming customers, Virtual Casino Group launched even more casinos. This time, they actively tried to obfuscate their business connections by hiding them behind shell companies and refusing to provide any corporate information on their websites. When a casino site is discovered by users to be a scam, Kohli simply rebrands the casino and launches it under a new name.
Fortunately, these sites can be identified by the RTG / Spinlogic software, similarities in terms of layout, and terms and conditions. When it comes to Planet 7, it’s a nearly perfect match with other Virtual Casino Group sites. Although, unlike most of Kohli’s casinos, they do not offer a download option.
All Virtual Casino Group casinos operate out of Costa Rica. Planet 7 is no exception in this regard, although you will not find this information anywhere on their website – the About page is just a generic, uninformative block of text with no company or licensing details:
One of the reasons that Planet 7 doesn’t list any licensing information is that it doesn’t hold a license. Costa Rica doesn’t have a gambling commission and doesn’t license gambling sites — it allows any company to run casino sites from the country without proper regulation. The gambling laws in the US won’t protect you if the site is based overseas, so playing at an unlicensed site this Planet 7 is very risky.
The information about Planet 7 being GLI Certified is also true only to an extent. Yes, the RealTime Gaming (RTG) software that powers the site has been tested by GLI, but Planet 7, or any other Kohli’s businesses for that matter, have nothing to do with them. The certification belongs to the software developer, not this rogue group of casinos.
The endorsements located at the bottom of the page are also just for show, designed to provide some authority and trick beginner or underage gamblers into thinking Planet 7 is a trustworthy casino. In fact, the only clickable icons lead to Spinlogic and their Central Dispute System, which is mostly used by other Virtual Casino Group sites anyway.
Planet 7’s terms and conditions are designed to void their customers’ winnings, or at least limit the amount of money they can cash out. For example, this is what you get into when you claim one of their online casino bonuses:
What is particularly nasty about these rules is that you will not receive any warnings from the casino staff if you break these terms and conditions. If you make a mistake, your winnings will be immediately voided. On top of that, the 10x withdrawal limit ensures that any jackpots you might score get axed, which in turn makes most high-risk/high-reward games mathematically disadvantageous to play.
The truth of the matter is that casino games already have a built-in house edge to help casinos make some profits. Stacking the odds against players via sneaky house rules and conditions is an extremely dishonest and immoral business practice. Unsurprisingly, the number of complaints regarding delayed payments Planet 7 accumulated over the years is also absolutely staggering:
Do note that resolved complaints do not always end with customers receiving their money – if the casino can use its terms and conditions against you, it will do so without hesitation and your winnings will be voided. In addition, while the 17 days average complaint life does not sound all that bad, you should remember that that is 17 days on top of Planet 7’s processing time, which according to their own terms and conditions starts with 14 to 17 business days.
Furthermore, if you want to withdraw more than $2,500, the casino reserves the right to pay you in $2,500 weekly installments. This means you’ll be waiting months to withdraw reasonable sized winnings, while the fastest paying casinos can issue payouts of almost any size in under 24 hours. In some cases, the weekly payments from Planet 7 just stop for no reason, and then you are back to processing, escalating complaints, and seeking third-party arbitration.
Planet 7’s customer service specializes in two things: making the casino appear appealing and safe before you make a deposit and then systematically employing stalling tactics and finding conditions-based crutches to avoid paying you.
The typical customer service response time is fast by default, but once you initiate a withdrawal process, the time interval required to get anything done begins to extend well beyond what is outlined in Planet 7’s own rules. And once you start making noise on a popular platform, the staff suddenly becomes capable of acting within two or three days again. The whole process is designed to make you decide that your winnings simply are not worth your time and to wave them off.
Planet 7 is a typical Virtual Casino Group scam – the whole operation is designed to attract low-information gambling enthusiasts and then rip them off based on disingenuous terms and conditions or use stalling tactics to make them forfeit their deposit out of their own volition.
It is a great choice if you want to experience low-level psychological warfare, but if you are looking to have a good time, your best bet would be to avoid them along with all the other Kohli’s sites. We recommend joining one of the safest online casinos instead, which pay your winnings without complaints and provide an outstanding betting experience.
Our team reviewed Planet 7 Casino’s game library and promotions before its questionable practices came to light. We’ve since blacklisted the casino. Our original review remains below for reference purposes only. Proceed with caution.
RealTime Gaming dominates the game library at Planet 7 Casino. That’s understandable given that Planet 7 is an unlicensed offshore online casino. But in reality, are the games worth playing?
The good news is that Planet 7 offers over 170 games in total, including popular games, video poker and slots. You’ll enjoy Planet 7 if you like playing slots or hitting the European Roulette tables. There are no scratch cards currently offered at Planet 7.
With Realtime Gaming in such dominance, there’s no wiggle room for a live casino at Planet 7. However, you can filter the lobby by game type (e.g online slots, table games, video poker, specialty games).
|Live casino games
Online slots are the main course on Planet 7 Casino’s menu. There are 120+ in total, all provided by RealTime Gaming. You can play most games in Practice Play mode or go straight for the real-money versions. Classic slots and 5-reel bonus games sit alongside a range of progressives in the Planet 7 lobby.
Classic RTG slots include Gem Strike and 777, but the majority of games are of the 5-reel type. Top Planet 7 slots titles include Cubee, Empress Wu and Scuba Fishing.
Check out the list of jackpot slots at Planet 7 Casino too. You can filter the slots lobby by ‘Biggest Jackpots’ to bring up the top-paying games that day. At time of review, the biggest jackpots were on games such as Rudolph’s Revenge and Mermaid Queen, both of which had jackpots of $36,000-$44,000.
Planet 7 offers three blackjack titles in its lobby: Classic Blackjack, Perfect Pairs, and Suit ‘Em Up. Try Perfect Pairs for special bonus payouts, or Suit ‘Em Up for something more exotic. In Suit ‘Em Up, you earn 3/2 for a regular blackjack, plus a 2/1 payout on Insurance. In addition, you get 60/1 on suited aces or 10/1 on a suited blackjack. You can also earn 2/1 on any other suited cards in your winning hand.
You can try out all games for free money when you log in, so you can learn these additional rules without having to make a real-money deposit first. If you like what you see, you can then deposit at this blackjack casino and start trying to win real money prizes.
Don’t go looking for shiny, new American Roulette tables in the Planet 7 Casino lobby. Although technically classified as a roulette online casino, all you will find is European Roulette available at stakes starting as low as $0.50. Bet red or black, or win 35/1 on any of the Straight Up numbers.
The lack of American Roulette games is a major downside to Planet 7. You won’t even find any bonus roulette variants offering jackpots or special side bets. We hope that the casino adds more RealTime Gaming roulette variants in the future, but we also seriously doubt it. After all, who would pair up with an unlicensed casino?
Table poker is also not RealTime Gaming’s strong point so don’t expect to find a lot of variants in the Planet 7 lobby.
Tri Card Poker is the sole bonus poker variant at Planet 7. It’s a 3-Card Poker game you may recognize from other online casinos.
Both you and the dealer receive three cards after you pay an ante. You decide whether to continue with the hand by putting in a raise. You simply have to beat the dealer’s hand in order to win.
In addition, Tri Card Poker pays out a Pair+ side bet prize. you can win an additional 1/1 with a pair, 4/1 with a flush or up to 35/1 for a straight flush.
The video poker collection at Planet 7 is much stronger. There 14 games in total, all from RealTime Gaming. These range from the regular Deuces Wild and Jacks or Better to Loose Deuces, Bonus Deuces Wild, Aces and Eights, Double Bonus Poker and All American Poker.
During our Planet 7 casino review, we tried them all and they worked well for fun or real money. We certainly recommend Bonus Deuces Wild where you can win 800x with a royal flush. You may also hit a 400x prize for a hand containing 4 deuces with an ace.
Planet 7’s online video poker works in the same way to games at other online casinos. You must make the best possible 5-card poker hand after two discards. You may also hold certain cards if you like the look of them.
Planet 7 offers just four “speciality games” on its site. And yes, you guessed it, RealTime Gaming provide the software.
We’ve mentioned European Roulette already, which forms part of the specialty games lobby. In addition, there are three instant-win games. Banana Jones is a trail game with bets ranging from $0.20 to $5. Roll the dice five times and move the hero along a snakes ‘n ladders course to earn prizes or the jackpot.
Fish Catch, meanwhile, is an underwater-themed instant-win game for casino players. Aim your target at fish and underwater creatures to net yourself cash prizes.
Yes, the Practice Mode is available on all games at Planet 7. That’s a definite plus point to any RealTime Gaming casino.
Simply open the lobby and choose a slot or table game to play. Next, tap the ‘Practice’ icon to bring up a play-money version of the game. Naturally, you won’t win real money but it’s a good way of learning the ropes before you risk your bankroll. We think that any US-friendly online casino should always come with demo-play games.
You can access the welcome bonus when you open your Planet 7 account. In addition, there’s a range of deposit bonuses for regular customers. You’ll need a coupon code to access most deals. However, some promotions come with no maximum cashout limits.
|$25 Free Chip
|200% Welcome Bonus
|275% Deposit Match and 40 free spins on Asgard
|250% Match Bonus
|175% All Games Match Bonus
|325% Match Bonus and 10 Free Spins
The core offer among Planet 7 casino’s promotions is the $25 free chip followed by a welcome bonus. The Planet 7 bonus code for the free chip is MY25FREE, while the welcome offer bonus code is WELCOME200.
We liked the combination of a no-deposit bonus + 200% first deposit match, but we didn’t like the unclear wagering requirements.
The terms say that they vary from 5x-30x depending on the bonus but don’t specify which one is for the welcome offer.
Planet 7 accepts cryptocurrency deposits via Bitcoin or Litecoin. You can use coupon codes when you open your new account and transfer BTC or LTC. Watch out for a processing fee when you send crypto coins from your online wallet to Planet 7 Casino.
There are plenty of recurring deposit bonuses you can claim at Planet 7 Casino. Most of the deposit bonus deals are huge compared to licensed online casinos, and, of course, center on RealTime Gaming slots.
However, promotions seem to be scattered around the entire Planet 7 website with no central area for them. There’s also a scattergun approach to bonus codes, with one or more coupon codes available for every conceivable bonus.
That’s the good news: the bad news is that we can never 100% trust that Planet 7 will honor the deposit bonuses or pay out winnings in good time.
The best bonuses are usually focused on new slots. Check out the New Game Bonus with a 275% deposit match. You also earn 30 free spins to play on the new slot addition. Plus, the wagering requirements of 5x are favorable.
Elsewhere, you can spin on selected slots with a 230% match bonus with no maximum cashout limits. At the time of this review, you can earn a 230% deposit bonus with 50 free spins on Cash Bandits 3 (CODE: BANDITS3) or 240% with 30 spins on Desert Raider (Code: DESERT240).
Currently, Planet 7 is offering 14 free spins daily during the Spins to Win promotion. Just deposit $30 or more and play a slot every day for two weeks.
There is no referral bonus at Planet 7, but you probably don’t want to recommend a friend to sign up for this casino. The best referral you can make is for your pal not to risk their US dollars at Planet 7.
Deposit bonus wagering terms seem to fluctuate wildly at Planet 7. It’s no surprise there have been so many complaints about Planet 7’s lack of transparency.
For example, the playthrough requirement for a deposit bonus can range from 5x to 30x, depending on the deal. Minimum deposits for all Planet 7 promotions are $30. However, there is no non-deposit bonus running at the time of review.
Watch out for slow payments if you decide to claim your Planet 7 welcome bonus. Loyal customers have reported waiting over a month for their winnings and bonus funds to arrive.
As we mentioned several times in this Planet 7 casino review, we don’t condone signing up in here. However, USA players are able to open accounts with little more than some personal details and a username.
Here’s a step-by-step guide:
Click on our Planet 7 casino link and create an account with the Sign Up button. Enter your name and email address, then create a unique password.
Next, enter your street address and US mobile number. Provide your date of birth and preferred currency. You can choose between US dollars, Canadian dollars or Euros.
Click on the confirmation link in the email you received after signing up. It’ll automatically redirect you to the page.
Choose any of the payment options and make your first deposit. You can use Visa, MasterCard, AMEX, Discover, or your favorite cryptocurrencies like BTC and LTC.
Next, click on the BONUSES tab in the cashier and select your favorite bonus. You can also click on the ‘Enter Code’ section to enter your own Planet 7 Casino promo code.
Cover the minimum deposit of $50 and claim your bonus on the desktop version of the Planet 7 site. You can use popular deposit methods such as credit cards or cryptos. Now that you’ve got your account funded, you’re free to explore the lobby.
Practice bonus poker games or slots for free, then switch to real money gameplay and cross your fingers to win real money in return.
Planet 7 Casino is only powered by RealTime Gaming, which sadly means no access to live dealer games. However, considering that Planet 7 is a blacklisted casino for USA players, you’re better off spending your money other casinos anyway. Our favorite live dealer casinos are all great options if you want to play live games at trusted and secure gambling site.
Planet 7 scores down on its banking options. You must deposit at least $50, which is high compared to the $10 minimum offers at most low deposit casinos, and many of the payment options require a quick phone call to the casino. That’s not something anyone wants to endure at an online gambling site.
Planet 7 functions primarily as a credit card online casino. It acts as an online casino for Visa, Discover, or Mastercard payments, with deposits ranging from $50-$1,000 per transaction. However, you will have to contact live support if you want to make a credit deposit. The max limit for a credit card is $5,000 per day. Alternatively, you can make a cash transfer by live chat or telephone.
Litecoin and Bitcoin deposits are accepted at Planet 7 Casino. However, it’s a double whammy of trusting a blacklisted casino and using decentralized cryptocurrencies to fund your gambling. Bitcoin casinos are fantastic, but you must make sure you can trust the casino before paying with a decentralized currency.
|Players Reward Club
You can cash out winnings at Planet 7 Casino using a bank transfer, cash transfer or check. However, despite the casino accepting debit cards and credit cards for deposits, these options are removed when it comes to requesting payouts. Additional withdrawal options, such as NETELLER, may be available over time, but they’re currently unavailable for USA players.
Withdrawal limits are high but slow payments are a problem. Typical cashout times range from 5-7 business days. In addition, you will only be sent a maximum of $2,500 per week. That’s no good if you’re withdrawing $10,000 in one hit. Plus, the minimum cashout amount is $100, which is probably no good for casual gamblers.
If we had to rate withdrawals in our Planet 7 casino review, it’d be with 2 out of 5 stars.
There’s no native real-money casino app currently available at Planet 7 Casino. However, you can load different games like Sevens Wild and Loose Deuces through your smartphone browser. The games work well on most mobile devices. Simply log in through your phone’s browser and find your favorite games and bonus offers to gamble on the go.
To play from your mobile, you will have to ensure you have good WiFi before you access any games like Solar System or Sevens Wild. Planet 7 doesn’t use geolocation so you won’t have issues accessing RealTime Gaming titles in your home state.
As with other sites in the US, you can join a Planet 7 loyalty program to earn regular benefits. USA players may want to tread carefully given Planet 7’s poor effort on slot payments.
You won’t find a separate page for the loyalty program in Planet 7 casino. The good news is that you can become a VIP. It’s a point-based loyalty program where you redeem comp points to get to higher ground.
The Planet 7 Casino loyalty program brings improvements to the list of promotions. VIP players can claim exclusive bonuses such as the Monthly Cashback. It is credited within the first 3 days of a new month on net losses of $50 or over. It’s not eligible on all the games in the casino.
For example, specialty games like Royal Ace are excluded. Note that the cashback customer offer is only available to players with no pending withdrawals and with at least $10 on their accounts.
What’s surprising is that the monthly cashback has higher wagering than the regular bonuses. You’ll need to wager it 40x on slots, or 60x on table games and video poker. The discrepancy in wagering terms is just another weird feature of Planet 7.
Are you ready to take your online gambling experience to the next level? Sign up for the LetsGambleUSA newsletter and get the latest news, exclusive offers, and expert tips delivered straight to your inbox.