Key Reasons to Sign Up

  • Royal Ace’s minimalistic visual design makes it easy to navigate on desktop PCs and mobile devices.
  • The casino supports familiar payment methods, including credit and debit cards and cryptocurrencies.
  • Available via a software package or on an instant play platform.

Key Reasons to Play Elsewhere

  • User complaints about the casino are becoming prevalent online, mostly citing payout problems.
  • Royal Ace Casino only offers Real Time Gaming slots
  • Low $2,500 withdrawal limit.

Is Royal Ace Casino Safe?

While the name might suggest otherwise, there’s absolutely nothing royal about Royal Ace Casino, especially as it pertains to your safety. This is one of several RTG casinos with shady bonus terms and many platform issues. Royal Ace does a few things right but many things wrong.

Let’s start with safety. We’d never recommend our readers join an unlicensed casino, and that’s exactly what Royal Ace is. It doesn’t have an official license. The fact that it’s part of the Virtual Casino Group doesn’t make things any better.

This is one of the reasons why we’ve had it blacklisted. Just because they’ve slapped a few icons showing NO SPAM or SECURE GAMING on their website’s footer doesn’t mean the casino is safe.

A license would greatly help this online casino, but its lack is not the only thing that makes it unsafe. Check our article further down this page, and you’ll see serious customer complaints regarding unclear bonus terms and other unethical practices.

While Royal Ace does have valid SSL certification, there’s no info about any RNG (random number generator) audits. To our knowledge, the casino doesn’t have RNG certification, which means the games may not be safe or random.

Royal Ace Casino Game Selection

Royal Ace is an RTG casino, and you probably know what that means. It has slots from Realtime Gaming only, and frankly, these casinos don’t have a great reputation in the industry. That being said, you still get over 150 games, predominantly slots, as well as a few table and card games. Unfortunately, live dealer games are not part of the deal since RTG doesn’t deliver them.

Table Poker1
Video Poker14
Specialty games4


Royal Ace’s instant play platform very much relies on slots. RTG has had a few hits released in the industry, so you can play the latest and greatest slots for free and real money, even with bonus money.

Some of them are the Bubble Bubble slot games, Plentiful Treasure, Vegas XL, Sweet 16 Blast!, Count Cashtacular, Merlin’s Riches, Divas of Darkness, Doragon’s Gems, Neon Wheel 7s, Gem Strike, and Khrysos Gold. You can choose to play all of these games and more for free (in practice mode) and real money, or with any many Royal Ace bonus.

Keep in mind that the slots can be played on the instant play platform and via the downloadable casino software package. Get it from the website and play slots on your PC easily. You still need an Internet connection because it’s no offline play.


Royal Ace casino is greatly focused on slot madness, so there aren’t many table and card games on offer. Realtime Gaming has a solid blackjack portfolio, but only three variants can be found in Royal Ace. It’s more than enough for the casual casino player, but hardcore gambling fans will surely need a bigger collection, especially live blackjack games.

However, if you want to try blackjack for the first time, these three variants will suit you nicely. They are standard blackjack, Suit ‘Em Up, and Perfect Pairs. The games are played against a computer, but even then, the game of 21 is an exciting card game in itself.


There’s only one roulette variant in Royal Ace casino online – European Roulette. It’s disappointing to see the lack of roulette variants, since many players like to spin that wheel.

You will find this game under the Specialty Games tab, and you can play it for free. It’s a standard version of roulette with one zero on the wheel and no major surprises. It’s a far cry from live roulette variants, but if you just want to one of gamblers’ favorite games, you can do it without paying too much.

Table poker

Tri Card Poker is the only table poker game in Royal Ace casino.

Video poker

There are 14 video poker games in total in Royal Ace casino online. It’s a solid collection on this site for video poker fans. All the major variants are covered, including Jacks or Better, Double Jackpot Poker, Deuces Wild, Aces & Eights, Loose Deuces, and Joker Poker.

All games are available for free or real money. You can play them with Royal Ace casino promotions, too, but these games will rarely cover the wagering requirements. Check the terms and conditions of the bonus code first to see if video poker machines are included.

Specialty games

There are four specialty games available on the Royal Ace casino website, including European Roulette and Keno. The other two are Banana Jones and Fish Catch. These games offer a nice escape from the slots/blackjack/roulette variety, giving you a chance to try something new. They won’t pay as much as some of RTG’s slots, but they are a form of entertainment.

Frequent online gamblers will be disappointed at the absence of live dealers, the variety of card games like sic bo, and a selection of online scratch cards. Real Time Gaming simply doesn’t offer those games, and Royal Ace doesn’t work with any other operator to provide them.

List of Software Providers at Royal Ace Casino

Royal Ace has a single provider when it comes to most of the games – Real Time Gaming. RTG is a great studio, but too many casinos running on its software have a bad reputation in the industry.

Royal Ace is another RTG casino that we’ve blacklisted with a negative casino review, and not for game selection. But if the casino wants to clear its image, it should start with the license and then diversify its game listing.

Can I play Royal Ace Casino Games for Free?

Absolutely. Head to the Royal Ace casino lobby. You’ll find all the slots available in practice or demo mode and real-money mode. Choose practice to play for fun or try out a table game, like poker, roulette, or blackjack tables. Free games are a great way to try some strategies or see how some variants work.

We suggest always trying games for fun before placing a wager. It is also a good way to get a feel for the site and get a feel for the gambling options.

Royal Ace Casino Bonus Codes and Promotions

The list of Royal Ace casino promotions is not long, but the bonuses are pretty solid if you choose to play on the site. As a new player, you get to double your initial deposit through a bonus and your subsequent deposits if you continue playing at the casino.

PromotionsWagering requirementMin. depositValid forPromo Code
200% First Deposit Welcome Bonus40x$30New PlayersNEW200

Royal Ace Casino Welcome Bonus

The welcome bonus on this site can be redeemed with the coupon code NEW200. You can do this on your account page in the coupons tab. Once you activate it, all you need to do is make a deposit of at least $30.

As the coupon suggests, this is a 200% first deposit bonus up to a maximum of $200. So, if you deposit $100 for the first time at the casino, you’ll get a $200 bonus and $300 with which to start playing. The bonus carries a 40x wagering on keno and slots and a 60x requirement on table games and video poker.

Cryptocurrency Welcome Bonus at Royal Ace Casino

While Royal Ace accepts Bitcoin and Litecoin deposits, there is no cryptocurrency welcome bonus on this site. Despite crypto bonuses being so popular, this site and its sister casinos only offer two options and no related bonuses. This gives players little incentive to deposit with crypto.

Recurring Bonus on Royal Ace Casino

If you check the casino promotions lobby on the site, you won’t find many recurring bonuses. There’s the Game of the Week bonus that offers a 200% promo and 100 free spins on the Sweet 16 Blast! slot game. Check this part of the casino often to possibly find periodic promotions for other casino games, too.

The minimum deposit for this offer is $30, much like the standard for other deposit bonuses.

Referral Bonus

There is no mention of a referral bonus on Royal Ace. Since we consider this site one of the least recommended online casinos, it doesn’t seem like a good idea to refer a friend to it.

Wagering Requirements

Unless otherwise stated, the wagering requirements for deposit bonuses in Royal Ace Casino are as follows:

  • 40x on keno, bingo (which are listed in the wagering requirement but don’t exist in the casino lobby), and slots
  • 60x on video poker and table games

Any bonus amount is non-cashable and will be removed from the full amount when you make a withdrawal request for winnings. The only good point is that there are no fully restricted games.

The casino’s bonus terms are a bit unclear. Plus, you can only read them under the terms and conditions, and not on the promotions page, where only the minimum deposit is listed. That’s not a transparent practice and one of the many reasons why we blacklisted the Royal Ace casino site.

How to sign up & claim your bonus at Royal Ace Casino

It may be an unsafe casino, but registration will only take a few minutes if you choose to play on the site despite this Royal Ace casino review.

If you’re already a member of any other of its Virtual Casino Group sister sites, your profile will be set up in a minute. You just need to authorize it, and the casino will pull information from the other sites and create a profile in no time. This is standard practice from online casinos with sister sites.

If you’re setting up a new account, follow this step-by-step guide. You can also contact a live chat representative for assistance.

Visit website and create an account

Head to the Royal Ace casino website and look to the top right corner. Click on “sign up” and enter the required information.

Activate account

Click on the verification email link that you receive, which should happen quickly. This will verify your identity to the site and activate your account right away.

Deposit / enter bonus code

If you choose to deposit on this site, go to your account page and take a look at the coupons. Redeem the welcome bonus coupon before you deposit.

Make a deposit

Make a deposit of at least $30 to get the deposit bonus. If you don’t want it, you can deposit any amount you choose without using any bonus code.

Play and win real money

Play your favorite casino games. Cross your fingers for real-money wins, which may or may not be paid out. Depending on which Royal Ace casino review you read from players themselves, there is a chance you might not be paid when you request a withdrawal.

Live Dealer Games

There are no live dealer games on Royal Ace or any other RTG casino. Though live casino games are quite popular right now and becoming more popular every year, this site has chosen not to partner with any online gaming providers that offer live dealers.

Royal Ace Casino Banking Methods

One of the few good things about Royal Ace is the fact that it accepts fiat money and crypto payments. You can make a deposit with Bitcoin or Litecoin, or use any of the available e-wallets and credit/debit card options. However, Neteller is difficult to sue and there are no newer crypto banking options.

Deposit methods

The list of deposit methods available in Royal Ace casino is fairly concise. You get some pretty familiar banking methods including wire transfer, credit and debit cards, and a few cryptocurrencies. The Cashier page takes care of all deposits, and it’s good that they’re fee-free and instant. Here’s a quick rundown of the available methods:

  • Visa
  • Mastercard
  • American Express
  • Players Rewards Club
  • Zelle
  • Bitcoin
  • Litecoin

The minimum and maximum deposit limits vary per option. For credit and debit cards, the minimum is $30. The same goes for cryptocurrencies. If you deposit with Zelle, the minimum is $30 and with a maximum of $1,000.

If you use the Rewards Club, you can only deposit $25-$100, which is low and doesn’t attract new players who are gambling at high limits. Even most other deposit options are capped at just $250 per transaction.

What’s missing from this list? Most popular e-wallets, of course. Although the casino says Neteller deposits are available, you have to contact the live support team to make a deposit through Neteller. That’s neither handy or fast, so we’d stick to what’s on offer if you’re brave enough to deposit on this site.

Deposit methodMin. depositMax. depositFees
American Express$30$250None
Players Rewards Club$25$100None

Withdrawal methods

Before you ask for a withdrawal of any winnings, you will need to verify your account. Reviewing your documents can take up to 72 hours, after which you’ll be able to withdraw.

Each withdrawal incurs a processing fee of $40 which is somewhat excessive.

Each payout is processed after the mandatory seven-day approval period. You should have your money within seven to ten days after that, which puts the withdrawal time at 10-20 days, which seems too long in 2023.

You can only withdraw winnings via cash transfers, wire transfer, or bank checks. All options are capped at a maximum of $2,500 per transaction. The minimum allowed withdrawal is set at $100.

Withdrawal methodMin. withdrawalMax. withdrawalFees
Bank check$100$2,500$40
Cash transfer$100$2,500$40
Wire transfer$100$2,500$40

Royal Ace Casino for Mobile

There’s no native Royal Ace casino app that you can download and install on your phone. The good news is that the mobile website works pretty well.

No matter if you’re an Android or iOS user, you only need a stable internet connection and a mobile browser. You can play all the slots and other games this way. And you can claim bonuses in a familiar setting that mimics the desktop experience. The site runs great on smartphones and tablets, so your device and screen size don’t matter much.

Loyalty Program at Royal Ace Casino

There’s a point-based loyalty program in Royal Ace casino if you’re a big fan and deposit all the time. Royal Ace gives VIP program comp points for every deposit and wager. As they accumulate, you’ll go higher up the different levels. However, there are confusing details about comp points on the casino website.

With that being said, you do get plenty of perks, including higher withdrawal limits, with this VIP program. Priority customer support with live chat and exclusive promotions are also available.

Are Royal Ace Casino Complaints Accurate?

Many of the complaints against Royal Ace are accurate. Most of them mirror our findings about this blacklisted casino. The withdrawal options are not good for most players, and the transaction speeds are disappointing. Many players have complained about the casino not paying out, and we believe them.

This is a problem that appears to replicate itself at other RTG casinos. This site, in particular, doesn’t seem to want to remedy any issues related to payment options, withdrawal limits, or the payout process in general.

Royal Ace Casino Customer Support

There’s a detailed FAQ page where we’d look for answers to common questions on a casino site like this one. Of course, you can also contact the casino via live chat 24/7 or write an email. Two telephone numbers are also available (Support/VIP Department), but there are live phone representatives from 9 AM to 7 PM Monday to Friday only. Live chat is the fastest option for support.

Royal Ace Casino History

There’s not a lot of information about Royal Ace casino’s history online. We know that it was established in 2009 and that it’s owned and operated by the Ace Revenue Group.

This appears to be just another name for Virtual Casino Group, the notorious casino network that has been plagued by serious problems. While some of its casinos are licensed in Costa Rica, this site operates without an official license. That’s why it’s not a recommended gaming site.

Virtual Casino Group recently relocated to Europe in an attempt to start cleaning its name. However, we’ve seen no progress so far, and complaints about Royal Ace casino certainly have not abated.

Honest Royal Ace Casino Customer Reviews

If you look for honest Royal Ace player reviews on the internet, you’ll mostly find complaints. Some players are vocal about being ripped off, and others say that the casino doesn’t pay out. There are some positive notes about this site, but those are few and far between.

Our Royal Ace casino review is extensive and honest, and it includes a compilation of customer complaints.

Check out a few comments below, and you’ll get a picture of what to expect if you join Royal Ace.


Where is Royal Ace Casino licensed?

Royal Ace operates without an official license. While Costa Rica and other countries with simple regulatory requirements are an option, this online casino does not hold a license.

Is Royal Ace Casino legit?

It operates but is not reliable or trustworthy. This is a blacklisted casino you should not join. It’s part of a very unsafe casino brand and is plagued by many problems. There are many other online casinos that provide safer options.

How do payouts work at Royal Ace Casino?

Payouts in Royal Ace casino are processed via bank checks, wire transfers, or cash transfers. Everything is done through the virtual cashier.

Minimums are set at $100, while maximum withdrawals are capped at $2,500. If you want to withdraw more than that, you must be in the VIP program.

There have been numerous complaints regarding Royal Ace payouts, so we wouldn’t believe the casino’s claims about fast and safe withdrawals.

Does Royal Ace Casino pay real money?

If you ask most players, it does not. Either the withdrawal process is too long, or the casino finds legal loops to get out of paying out your money. It’s a blacklisted and unsafe casino for many reasons, and issues related to payouts are among the primary ones.

Is This Review of Royal Ace Casino Honest and Unbiased?

Yes, it is. We never cover up a casino’s flaws, and Royal Ace has many of them. We want our readers to stay away from unsafe casinos like this one, so we’ll never make the truth appear rosier than it really is.

Who owns Royal Ace Casino?

Royal Ace casino is run by Ace Revenue, which is another front for Virtual Casino Group. This organization is widely considered a rogue casino network with plenty of troubles in its past.

Are the games rigged at Royal Ace Casino?

We can’t tell for sure. The slots and other games are produced and provided by RealTime Gaming. There are some issues with RTG casinos, so we wouldn’t recommend playing its games for real money.

How old must I be to gamble at Royal Ace Casino?

According to the casino’s terms and conditions, the minimum legal age to register is 21.

RoyalAce casino

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